Reservation policy

  • You need to pay the full amount of your stay via paypal. Otherwise you can contact us and consult us.
  • Minimum 5 night stay is required when you are making reservation more than 1 week in advance.
  • If paying cash, guests will be charged for their entire stay in advance.

  • Check in policy
  • A copy of photo ID and $20 for cleaning fee is required during check-in.
  • Please contact us in advance and let us know what time you are checking in.
  • Late checking fee ($20) is charged from 9:00PM to 2:00AM.
  • We will ask your credit card information for security deposit reason.

  • Policy while staying in the hostel
  • Toty's Guest House is in a residential building with private neighbors. Please respect the other guests and the neighbor.
  • Quiet hours are from 10:00PM - 7:00PM.
  • Please be extra quiet if you are coming late night. Loud people during quiet hours will be in risk of eviction..
  • House Keeping hours are from 12:00PM - 4:00PM
  • Visitors are not allowed.
  • Pets are not allowed.
  • Smoking is strictly prohibited.
  • Property left at the guest house will be disposed.
  • The use of your own bed linen or sleeping bag is forbidden. We provide bed linen for everybody so please use them.
  • Please keep the kitchen clean. Please wash your own dishes.
  • Property left at the hostel will be disposed.
  • Our guest house will not be responsible for lost or stolen items. Please take care of your own belongings.
  • If any fight, abuse, assault or other illegal activity occurs, subjects will be immediately reported to the local police station and will be at risk of being prosecuted by the New York State law.

  • Check out policy:
  • Final charges will be settled at the time of check-out. (Broken objects, property)
  • Check out times are strict. Penalty fees may apply for overstaying.
  • If needed, we can store your belonging after you check out. All belongings must be picked up before 4:00pm.
  • Deposit will be returned when the keys are returned.
  • If you would like to extend your staying, you can do so if there is availability, but you have to pay for that in advance.

  • Cancellation policy
  • Cancellations within 30 days prior to booking will be refunded for 100%.
  • If cancellations occurs within 15 days prior to check have a refund for 50%. Cancellations after that period will not be refunded.
  • If you change your mind and leave earlier, we will not refund your money back. Reducing the number of nights will be treated as a cancellation.